I have to sign in every time I visit Harvest. How can I stay signed in?
There are a few reasons you might be asked to sign in every time you visit Harvest:
- You signed in to Harvest ID using your email address and password but didn’t check the Keep me signed in box. In this case, you’ll be asked to sign in again whenever you restart your browser or, at the latest, within a day after you first signed in. Make sure you check that box if you only want to be asked every 60 days.
- You signed in to Harvest ID with Google but have since signed out of your Google account. Whenever you restart your browser or, at the latest, within a day after you first signed in, Harvest ID will check whether you’re still signed in to your Google account so it can authenticate you that way. If it can’t, you’ll be asked to sign in manually. Stay signed in to your Google account if you also want to stay signed in to Harvest ID.
- Your browser’s privacy/cookie settings need some tweaking. If you’re asked to sign in more than once a day and/or you’ve tried the previous two suggestions but Harvest ID is still signing you out frequently, please check your browser’s privacy or third-party cookie settings. Contact us if you’d like help with this.
- Something else is going on! Please contact us and we’ll help you troubleshoot.