Why can't I invoice, approve, or archive items when a timer is running?

This article is for Administrators and Project Managers. Learn more about permissions.
If you’re a Regular User, check out our Regular User resources.

Harvest prevents you from taking certain actions when a timer is running. This gives you the opportunity to correct timers that are running by mistake and prevents accidents like invoicing or archiving a project that someone is currently tracking time to.

You won’t be able to do the following if an associated timer is running:

  • Invoice for the project and time period that includes the running timer.
  • Submit a timesheet for approval.
  • Approve a timesheet (if a timer was started after the timesheet was submitted).
    • In Time > Pending Approval, clicking Approve All Timesheets will approve only projects without running timers.
  • Archive a project, person, or task.

When you attempt any of those actions, you’ll see a warning with a clickable date that takes you back to the timesheet entry in question. The timesheet owner or Administrator will need to stop the running timer before proceeding. Administrators can learn how to edit another person’s timesheet here.

Project Managers can’t stop another person’s timer; instead, they can notify a person about a running timer via the Send user email link found on all timesheets in Time > Pending Approval.

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