If you're expecting a report export or other email from Harvest but you haven't received it, there are a few reasons you may not be recieving emails from us.

Add Harvest to your list of trusted senders

Make sure harvestapp.com and getharvest.com are added to the allowed list for your firewall or other network protections.

Search your mailbox

You may also search your mailbox for messages from notifications@harvestapp.com or support@harvestapp.com. If our emails land in your spam or another mailbox in your account due to email filters, searching the entire email account will help your uncover them. 

A note about email verification services

If you use an email verification service that requires a sender to complete a challenge or otherwise verify their identity before your provider will deliver a message, this may result in messages from Harvest being undelivered. To ensure you get our messages, please take a moment to add notifications@harvestapp.com and support@harvestapp.com to your list of trusted senders for the service.